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Cancellation Policy

The below cancellation rules apply to all reservations – public and private sessions. All cancellations must be made by emailing info@gaslightcreations.com.

  • To receive a full refund, you must notify us of your cancellation through email at least one week prior to your scheduled session.
  • If we receive your cancellation less than a week before your session, you will receive a store credit with an expiration date of 6 months after your scheduled session.
  • If we receive your cancellation 4 hours or less before your session start time, there will be no refund or credit issued. Additionally, no refund/credit will be issued for "no call/no shows."

We reserve the right to cancel a painting session at any time due to low attendance, sickness, etc. If we decide to cancel, we will notify our guests via the email address you provided at time of your reservation. If we decide to cancel a class, you will be offered either a studio credit or a refund.

Inclement Weather: In the case of inclement weather, we may be forced to cancel a session. If we decide to cancel a session due to a weather storm emergency, all registered guests will be notified as quickly as possible via the email address you provided at time of your reservation. Everyone registered will receive a studio credit, however, if you are registered for a session and it is your choice not to attend due to weather, our cancellation policy above applies.


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